Welcome to the dinCloud, Inc. site (the dinCloud site). dinCloud, Inc. and/or its
affiliates ("dinCloud") provides the dinCloud site to you subject to the following
of Use. Please read them carefully. In addition, when you use any current or future
dinCloud services, content or other materials, you also will be subject to any agreement
governing your use of our services (the "Agreement").
understand our practices. dinCloud Privacy Statement,
as it may change from time to time, applies to collection and use of your information and is
made a part of these Terms by this reference.
When you visit the dinCloud site or send e-mails to us, you are communicating with us
electronically. You consent to receive communications from us electronically. We will
communicate with you by e-mail or by posting notices on the dinCloud site. You agree that
all agreements, notices, disclosures and other communications that we provide to you
electronically satisfy any legal requirement that such communications be in writing.
All content included on the dinCloud site, such as text, graphics, logos, button icons,
images, audio clips, digital downloads, data compilations, and software, is the property of
dinCloud or its content suppliers and protected by United States and international copyright
laws. The compilation of all content on the dinCloud site is the exclusive property of
dinCloud and protected by U.S. and international copyright laws. All software used on the
dinCloud site is the property of dinCloud or its software suppliers and protected by United
States and international copyright laws.
"dinCloud", "dinHVD", "dinServer", "dinStorage", and other dinCloud graphics, logos, page
headers, button icons, scripts, and service names are trademarks or trade dress of dinCloud
in the U.S. and/or other countries. dinCloud's trademarks and trade dress may not be used in
connection with any product or service that is not dinCloud's, in any manner that is likely
to cause confusion among customers, or in any manner that disparages or discredits dinCloud.
All other trademarks not owned by dinCloud that appear on this Site are the property of
their respective owners, who may or may not be affiliated with, connected to, or sponsored
LICENSE AND SITE ACCESS
dinCloud grants you a limited license to access and make personal use of the dinCloud site
and not to download (other than page caching) or modify it, or any portion of it, except
with express written consent of dinCloud. This license does not include any resale or
commercial use of the dinCloud site or its contents; any derivative use of the dinCloud site
or its contents; any downloading or copying of account information; or any use of data
mining, robots, or similar data gathering and extraction tools. Unless otherwise specified
by dinCloud in a separate license, your right to use any software, data, documentation or
other materials that you access or download through the dinCloud site is subject to these
The dinCloud site or any portion of the dinCloud site may not be reproduced, duplicated,
copied, sold, resold, visited, or otherwise exploited for any commercial purpose without
express written consent of dinCloud. You may not frame or utilize framing techniques to
enclose any trademark, logo, or other proprietary information (including images, text, page
layout, or form) of dinCloud without express written consent. You may not use any meta tags
or any other "hidden text" utilizing dinCloud's name or trademarks without the express
written consent of dinCloud. Any unauthorized use terminates the permission or license
granted by dinCloud. You are granted a limited, revocable, and nonexclusive right to create
a hyperlink to the home page of the dinCloud site, so long as the link does not portray
dinCloud, or its products or services in a false, misleading, derogatory, or otherwise
offensive matter. You may not use any dinCloud logo or other proprietary graphic or
trademark as part of the link without express written permission.
Certain Services may display, include or make available content, data, information,
applications or materials from third parties ("Third Party Materials") or provide links to
certain third party web sites. By using the Services, You acknowledge and agree that the
Application Provider is not responsible for examining or evaluating the content, accuracy,
completeness, timeliness, validity, copyright compliance, legality, decency, quality or any
other aspect of such Third Party Materials or web sites. The Application Provider does not
warrant or endorse and does not assume and will not have any liability or responsibility to
You or any other person for any third-party Services, Third Party Materials or web sites, or
for any other materials, products, or services of third parties. Third Party Materials and
links to other web sites are provided solely as a convenience to You.
If you use the dinCloud site, you are responsible for maintaining the confidentiality of
your dinCloud account and password and for restricting access to your computer, and you
agree to accept responsibility for all activities that occur under your account or password.
dinCloud reserves the right to refuse service, terminate accounts, remove or edit content in
its sole discretion.
OWNERSHIP OF CONTENT
The dinCloud Websites; their past, present and future versions; all pages found within the
dinCloud Websites; the material and information on the dinCloud Websites; all graphics,
text, images, audio, videos, webinars, designs, compilation, advertising copy, articles,
user interfaces, artwork, any computer applications, any and all copyrightable material
(including source and object code) and all other materials, including without limitations
the design, structure, "look and feel" and arrangement of such content contained on the
dinCloud Websites (hereinafter, the "Content"); trade names, trademarks, service marks,
logos, domain names, and other distinctive brand elements, whether registered or not are
owned, controlled or licensed by or to dinCloud, and are protected by intellectual property
laws (the "Intellectual Property laws"), including but not limited to copyright, trademark,
trade dress, domain name, patent, trade secret, international treaties and other proprietary
rights and unfair competition laws. In using the dinCloud Websites or the Content, you
acknowledge and agree to abide by all applicable Intellectual Property laws, as well as any
specific notices contained on the Websites. All rights not expressly granted are
The dinCloud Websites and the Content may not be copied, reproduced, modified, adapted,
translated, transmitted, displayed, published, posted, resold, or otherwise distributed in
any way, without dinCloud's express prior written authorization. You are granted permission
to display on your computer, print and download the Content on this Website solely for your
own personal, non-commercial and educational use. You must retain copyright and other
notices on any copies of the Content you make. Certain Content and documents available on
this Website are open source Content and documents subject to the applicable open source
license and are so marked. Your use of those materials is governed by the individual
applicable license. Unauthorized use of the dinCloud Websites or the Content contained on or
available through the dinCloud Websites or any linked websites may violate applicable
Intellectual Property laws or other laws.
The dinCloud Websites, Online Mediums and Content may contain user or third party submitted
content, such as feedback and suggestions, post or submissions and other materials
(hereinafter, the "Submissions") intended for review by general public, or by members of any
public or private community. dinCloud does not claim ownership of the third party
submitted content and shall have no obligation or liability of any kind, including without
limitation errors, omissions, or damages, with respect to Submissions. Submissions are
not reviewed, approved or endorsed by dinCloud and are provided solely for convenience to
dinCloud customers and users. dinCloud reserves the right to monitor, restrict access
to, edit or remove any Content available via the Online Mediums.
PASSWORD PROTECTED AREAS
Access to and use of password protected areas of the dinCloud Websites is restricted to
authorized users only. You agree that you: (i) will provide current, complete
and accurate identification, contact and other information about you as you may be prompted
by the registration process on the dinCloud Websites; (ii) are responsible to
maintain, keep current and update any registration data and other information you provide to
dinCloud; (iii) are entirely responsible for maintaining the security of your
password, identification and account and for any and all activity that occurs under your
account; and (iv) will notify dinCloud immediately of any unauthorized access or use
of your account or password or any other breach of security. You understand that any
person with your password will be able to access your account and any registration data,
including, without limitation access to your servers and applications accessible through
your account. You accept sole risk of unauthorized access to your account. dinCloud
will not be liable to you for any loss you may incur as a result of someone else using your
password or account with or without your knowledge. You may be held liable for losses
incurred by dinCloud or any other user or visitor to the dinCloud Websites due to someone
else using your password or account. You may not use anyone else's account at any
time, without the permission of the account holder.
CONTENT YOU SUBMIT
dinCloud appreciates hearing from you. Blogs, community forums, chat rooms and other
discussion sites may be made available to our customers and users. You acknowledge and
agree, that as to any content you, as a user, may submit via the Online Mediums become
public information and it shall be deemed to be provided on a non-confidential basis, except
for resumes submitted solely for consideration for employment with dinCloud which may be
shared with dinCloud on a "need to know" basis. You should always use caution when
submitting personal identifiable information about yourself or third parties in any Online
Mediums. dinCloud is free to use or disseminate such contributed content on an
unrestricted basis for any purpose, and you grant dinCloud an irrevocable, worldwide,
perpetual, royalty-free license to use, reproduce, modify, adapt, incorporate, transmit,
display, publish, post, resell and otherwise distribute such Submission and contributed
content (including, without limitation, creative ideas, suggestions, materials, names,
voices, likeness and other personal identifiable information contained in your Submission)
in any form and media now known or which shall become known in the future for any purposes
whatsoever, including without limitation, using such information, ideas, inventions and
creative ideas for development, marketing and promotional purposes, without any notice or
compensation to you.
dinCloud is under no obligation to use the contributed content and your Submissions and may
remove any such content or Submission at any time at its sole discretion. dinCloud reserves
the right to terminate your access to Online Mediums at any time, without notice, for any
You represent and warrant that you own or otherwise have permission to submit any such
materials and grant dinCloud the rights described herein.
NO UNLAWFUL OR PROHIBITED USE
You agree not to upload, post or otherwise transmit via the Online Mediums any content that:
(i) is misleading, harmful, threatening, abusive, harassing, defamatory, offensive,
violent, obscene, pornographic, vulgar, libelous, racially, ethnically, religiously or
otherwise objectionable; (ii) constitutes unauthorized disclosure of personal or
confidential information; (iii) infringes any patent, trademark, trade secret,
publicity right, privacy right, copyright or other intellectual property or any rights of
any party; (iv) contains viruses, Trojan horses, Worms, corrupted files or code, files
and programs designed to impede or destroy the functionality of any computer software or
hardware; spyware and malware designed for phishing and with a view to compromise the data
security and integrity, and obtain sensitive personal or financial information.
You also agree not to use the dinCloud Websites or Online Mediums to: (i) impersonate
an employee or a representative of dinCloud, its divisions and subsidiaries; (ii)
misrepresent your identity or affiliation with a person or entity; (iii) send bulk
mail, spam, "chain letters" and other unsolicited and unauthorized communication; (iv)
attempt to gain unauthorized access to any portion or feature of the dinCloud Websites or
any other system or networks connected to the dinCloud Website or any other services offered
through the dinCloud Websites, and/or other accounts not belonging to you, or violate
security of any portion of the dinCloud Websites, by hacking, password mining or any other
means; (v) obtain or attempt to obtain any information, materials or documents not
purposely made available through the dinCloud Website or Online Mediums through any means;
(vi) attempt to interfere with the proper working of the dinCloud Websites or any
transaction being conducted on the dinCloud Websites or to restrict or inhibit any other
user from accessing or using the dinCloud Websites, by means of hacking or defacing any
portion of the dinCloud Websites; (vii) violate any applicable local, state, national
or international law, including without limitation regulations by the U.S. Securities and
Exchange Commission, and the Office of Foreign Assets Control.
REVIEWS, COMMENTS, COMMUNICATIONS, AND OTHER CONTENT
Visitors may post reviews, comments and other content; and submit suggestions, ideas,
comments, questions, or other information, so long as the content is not illegal, obscene,
threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or
otherwise injurious to third parties or objectionable and does not consist of or contain
software viruses, political campaigning, commercial solicitation, chain letters, mass
mailings, or any form of "spam." You may not use a false e-mail address, impersonate any
person or entity, or otherwise mislead as to the origin of a card or other content. dinCloud
reserves the right (but not the obligation) to remove or edit such content, but does not
regularly review posted content. If you do post content or submit material, and unless we
indicate otherwise, you grant dinCloud a nonexclusive, royalty-free, perpetual, irrevocable,
and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create
derivative works from, distribute, and display such content throughout the world in any
media. You grant dinCloud and sublicensees the right to use the name that you submit in
connection with such content, if they choose.
You and third parties may be permitted to upload certain software (including machine images),
data, text, audio, video, images or other content ("Third Party Content") to community areas
of the dinCloud site. You acknowledge that (a) dinCloud has not tested or screened Third
Party Content, (b) you use any Third Party Content is at your sole risk, and Third Party
Content may be subject to separate license terms as determined by the person posting such
You represent and warrant that you own or otherwise control all of the rights to the content,
including any Third Party Content, that you post; that the content is accurate; that use of
the content you supply does not violate this policy and will not cause injury to any person
or entity; and that you will indemnify dinCloud for all claims resulting from content you
supply. dinCloud has the right but not the obligation to monitor and edit or remove any
activity or content. dinCloud takes no responsibility and assumes no liability for any
content posted by you or any third party.
LINKS TO THIRD PARTY WEBSITES
The dinCloud Websites may contain links and references to non-dinCloud websites and
resources ("Linked Websites") and are provided for convenience only. If you decide to
leave dinCloud Websites and access Linked Websites, you do so at your own risk and dinCloud
will have no liability arising out of or related to such Linked Websites and/or their
content or any damages or loss caused or alleged to be caused by or in connection of any
purchase or use of any such content, goods or services available on or through any such
Linked Website. dinCloud has not reviewed the Linked Websites and we are not
responsible for the content, accuracy or opinions expressed on these websites. Inclusion of
these links on our Websites does not apply approval or endorsement by dinCloud of the Linked
Websites, their entities or products and services. Please understand that the Linked
Websites, even if they contain dinCloud logo, are independent websites, and dinCloud does
not control the content on that Linked Website. Additionally, dinCloud is not a party to or
responsible for any transaction you may enter into with any such third party, even if you
learn of such third party from dinCloud, by way of reference or link provided on the
All statements on the dinCloud Websites other than statements of historical fact are
statements that could be deemed forward-looking statements, including, but not limited to,
any projections of financial information; any statements about historical results that may
suggest trends for our business; any statements about operational improvements or third
party data that may suggest trends for our business or industry; any statements of the
plans, strategies, and objectives of dinCloud for future operations or service offerings;
any statements of expectation or belief regarding future events, potential markets or market
size; technology developments; and any statements of assumptions underlying any of the items
mentioned. Risks, uncertainties and assumptions include the possibility that expected
benefits from our operational improvements or service offerings may not materialize. These
statements are based upon a number of assumptions and estimates which are subject to
significant uncertainties that involve risks, many of which are beyond our control and not
guarantees of future performance. If such risks or uncertainties materialize or such
assumptions prove incorrect, the results of dinCloud could differ materially from our
current expectations as a result of many factors, including but not limited to: the
unpredictable nature of our rapidly evolving market and quarterly fluctuations in our
business; the effects of competition; and any adverse changes in our indirect channel
relationships. Except as required by law, dinCloud
assumes no obligation to update these forward-looking statements publicly, or to update the
reasons actual results could differ materially from those anticipated in these
forward-looking statements, even if new information becomes available in the future.
dinCloud respects the intellectual property of others. If you believe that your work has
been copied in a way that constitutes copyright infringement, please follow our Notice and
Procedure for Making Claims of Copyright Infringement.
DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY
The dinCloud site and all information, content, materials, products (including any software)
and services included on or otherwise made available to you through this site are provided
by dinCloud on an "as is" and "as available" basis, unless otherwise specified in the
agreement. dinCloud makes no representations or warranties of any kind, express or implied,
as to the operation of this site or the information, content, materials, products (including
any software) or services included on or otherwise made available to you through the
dinCloud site, unless otherwise specified in writing. You expressly agree that your use of
this site is at your sole risk. To the full extent permissible by applicable law, dinCloud
disclaims all warranties, express or implied, including, but not limited to, implied
warranties of merchantability and fitness for a particular purpose. dinCloud does not
warrant that this site; information, content, materials, products (including any software)
or services included on or otherwise made available to you through the dinCloud site; its
servers; or e-mail sent from dinCloud are free of viruses or other harmful components.
dinCloud will not be liable for any damages of any kind arising from the use of the dinCloud
site or from any information, content, materials, products (including software) or services
included on or otherwise made available to you through the dinCloud site, including, but not
limited to direct, indirect, incidental, punitive, and consequential damages, unless
otherwise specified in the agreement. Certain state laws do not allow limitations on implied
warranties or the exclusion or limitation of certain damages. If these laws apply to you,
some or all of the above disclaimers, exclusions, or limitations may not apply to you, and
you might have additional rights.
By visiting the dinCloud site, you agree that the laws of the state of California, without
any sort that might arise between you and dinCloud.
Any dispute relating in any way to your visit to the dinCloud site or to services provided
by dinCloud or through the dinCloud site in which the aggregate total claim for relief
sought on behalf of one or more parties shall be adjudicated in any state or federal court
in Los Angeles, California, and you consent to exclusive jurisdiction and venue in such
SITE POLICIES, MODIFICATION, AND SEVERABILITY
Please review our other policies on the dinCloud site. These policies also govern your visit
to the dinCloud site. We reserve the right to make changes to the dinCloud site, policies,
void, or for any reason unenforceable, that condition shall be deemed severable and shall
not affect the validity and enforceability of any remaining condition.
128 N 2nd St, Suite 210
Clarksville, TN 37040
NOTICE AND PROCEDURE FOR MAKING
CLAIMS OF COPYRIGHT INFRINGEMENT
If you believe that your work has been copied in a way that constitutes copyright
infringement, please provide our copyright agent the written information specified below.
Please note that this procedure is exclusively for notifying dinCloud that your copyrighted
material has been infringed.
An electronic or physical signature of the person authorized to act on behalf of the
owner of the copyright interest;
A description of the copyrighted work that you claim has been infringed upon;
A description of where the material that you claim is infringing is located on the
Your address, telephone number, and e-mail address;
A statement by you that you have a good-faith belief that the disputed use is not
authorized by the copyright owner, its agent, or the law;
A statement by you, made under penalty of perjury, that the above information in your
notice is accurate and that you are the copyright owner or authorized to act on the
copyright owner's behalf.
dinCloud has implemented at least industry standard systems and procedures to ensure the
security and confidentiality of Customer Data, protect against anticipated threats or
hazards to the security or integrity of Customer Data, and protect against unauthorized
access to or use of Customer Data.
dinCloud may make commercially reasonable changes to the Services, from time to time. If
dinCloud makes a material change to the Services, dinCloud will inform Customer.
Customer Administration of the Services
Customer may specify one or more Administrators through the Admin Console who will have the
rights to access Admin Account(s) and to administer the End User Accounts. Customer and
Reseller are responsible for: (a) maintaining the confidentiality of the password and Admin
Account(s); (b) designating those individuals who are authorized to access the Admin
Account(s); and (c) ensuring that all activities that occur in connection with the Admin
Account(s) comply with the Agreement.
Each party will: (a) protect the other party's Confidential Information with the same
standard of care it uses to protect its own Confidential Information; and (b) not disclose
the Confidential Information, except to Affiliates, employees and agents who need to know it
and who have agreed in writing to keep it confidential. Each party (and any Affiliates,
employees and agents to whom it has disclosed Confidential Information) may use Confidential
Information only to exercise rights and fulfill its obligations under this Agreement, while
using reasonable care to protect it. Each party is responsible for any actions of its
Affiliates, employees and agents in violation of this Section.
Neither party will be liable for inadequate performance to the extent caused by a condition
(for example, natural disaster, act of war or terrorism, riot, labor condition, governmental
action, and Internet disturbance) that was beyond the party's reasonable control.
LIMITATION OF LIABILITY
Neither party will be liable to the other party or to any third party for any incidental,
consequential, or special damages of any kind or nature, including without limitation, lost
profits, loss of data, or frustration of business expectations. This provision applies
whether arising out of a party’s breach of contract; breach of any warranty, negligence or
otherwise, even if a party has been advised of the possibility of such loos or damage.
Neither party will assert any such claim against the other of its affiliates or subsidiary
companies of their respective officers, directors, employees or agents. dinCloud’s maximum
liability for any claim whatsoever is limited to the amount paid by client during the three
(3) month immediate preceding the cause giving rise to the claim, if any. No claim may be
brought against dinCloud more than six (6) months after the accrual of the claim.
that covers how we collect, use, disclose, transfer, and store your information.
Please take a moment to familiarize yourself with our privacy practices and
let us know if you have any questions.
Collection and Use of Personal Information
Personal information is data that can be used to uniquely identify or contact
a single person. You may be asked to provide your personal information anytime
you are in contact with dinCloud or a dinCloud affiliated company. dinCloud
and its affiliates may share this personal information with each other and use
information to provide and improve our services, content, and advertising.
Here are some examples of the types of personal information dinCloud may collect
and how we may use it.
What personal information we collect
When you create an dinCloud ID, register your services, download a service
updates or applications, or participate in an online survey, we may collect
a variety of information, including your name, mailing address, phone number,
email address, contact preferences, and credit card information.
When you share your content with family and friends using dinCloud services,
dinCloud may collect the information you provide about those people such
as name, mailing address, email address, and phone number.
How we use your personal information
The personal information we collect allows us to keep you posted on
dinCloud's latest service announcements, service updates, and upcoming events.
It also helps us to improve our services, content, and advertising. If you
don't want to be on our mailing list, you can opt out anytime by updating
We also use personal information to help us develop, deliver, and improve
our services, content, and advertising.
From time to time, we may use your personal information to send important
notices, such as communications about purchases and changes to our terms,
conditions, and policies. Because this information is important to your
interaction with dinCloud, you may not opt out of receiving these communications.
We may also use personal information for internal purposes such as auditing,
data analysis, and research to improve dinCloud's services, and Client communications.
If you enter into a sweepstake, contest, or similar promotion we may
use the information you provide to administer those programs.
Collection and Use of Non-Personal Information
We also collect non-personal information − data in a form that does
not permit direct association with any specific individual. We may collect,
use, transfer, and disclose non-personal information for any purpose. The
following are some examples of non-personal information that we collect
and how we may use it:
We may collect information such as occupation, language, zip code, area
code, unique device identifier, location, and the time zone where an dinCloud
product is used so that we can better understand Client's behavior and improve
our services, and advertising.
We also may collect information regarding client activities on our website
and from our other services. This information is aggregated and used to
help us provide more useful information to our Clients and to understand
which parts of our website and services are of most interest. Aggregated
data is considered non-personal information for the purposes of this Privacy
If we do combine non-personal information with personal information the combined
information will be treated as personal information for as long as it remains
Cookies and Other Technologies
dinCloud's website, online services, interactive applications, email messages,
and advertisements may use "cookies" and other technologies such as pixel tags
and web beacons. These technologies help us better understand user behavior,
tell us which parts of our website people have visited, and facilitate and measure
the effectiveness of advertisements and web searches. We treat information collected
by cookies and other technologies as non-personal information. However, to the
extent that Internet Protocol (IP) addresses or similar identifiers are considered
personal information by local law, we also treat these identifiers as personal
information. Similarly, to the extent that non-personal information is combined
with personal information, we treat the combined information as personal information
As is true of most websites, we gather some information automatically and store
it in log files. This information includes Internet Protocol (IP) addresses,
browser type and language, Internet service provider (ISP), referring and exit
pages, operating system, date/time stamp, and clickstream data. We use this
information to understand and analyze trends, to administer the site, to learn
about user behavior on the site, and to gather demographic information about
our user base as a whole. dinCloud may use this information in our marketing
and advertising services.
In some of our email messages, we use a "click-through URL" linked to content
on the dinCloud website. When Clients click one of these URLs, they pass through
a separate web server before arriving at the destination page on our website.
We track this click-through data to help us determine interest in particular
topics and measure the effectiveness of our Client communications. If you prefer
not to be tracked in this way, you should not click text or graphic links in
the email messages. Pixel tags enable us to send email messages in a format
Clients can read, and they tell us whether mail has been opened. We may use
this information to reduce or eliminate messages sent to Clients.
Disclosure to Third Parties
At times dinCloud may make certain personal information available to strategic
partners that work with DinCloud to provide services, or that help dinCloud
market to Clients. Personal information will only be shared by dinCloud to provide
or improve our services and advertising; it will not be shared with third parties
for their marketing purposes.
dinCloud shares personal information with companies who provide services such
as information processing, fulfilling Client orders, delivering services to
you, managing and enhancing Client data, providing Client service, assessing
your interest in our services, and conducting Client research or satisfaction
surveys. These companies are obligated to protect your information and may be
located wherever dinCloud operates.
It may be necessary − by law, legal process, litigation, and/or requests from
public and governmental authorities within or outside your country of residence
− for dinCloud to disclose your personal information. We may also disclose information
about you if we determine that for purposes of national security, law enforcement,
or other issues of public importance, disclosure is necessary or appropriate.
We may also disclose information about you if we determine that disclosure is
reasonably necessary to enforce our terms and conditions or protect our operations
or users. Additionally, in the event of a reorganization, merger, or sale we
may transfer any and all personal information we collect to the relevant third
Protection of Personal Information
dinCloud takes precautions - including administrative, technical, and physical
measures - to safeguard your personal information against loss, theft, and misuse,
as well as against unauthorized access, disclosure, alteration, and destruction.
To make purchases from these services, you must use an SSL-enabled browser such
as Safari, Firefox, or Internet Explorer. Doing so protects the confidentiality
of your personal information while it's transmitted over the Internet. When
you use some dinCloud services, or applications, the personal information you
share is visible to other users and can be collected, or used by them. You are
responsible for the personal information you choose to submit in these instances.
For example, if you list your name and email address in a forum posting, that
information is public. Please take care when using these features.
Integrity and Retention of Personal Information
dinCloud makes it easy for you to keep your personal information accurate, complete,
and up to date. We will retain your personal information for the period necessary
period is required or permitted by law.
To provide location-based services on dinCloud services, dinCloud and our partners
and licensees may collect, use, and share precise location data, including the
real-time geographic location of your dinCloud computer or device. This location
data is collected anonymously in a form that does not personally identify you
and is used by dinCloud and our partners and licensees to provide and improve
location-based services. For example, we may share geographic location with
application providers when you opt in to their location services.
Third-Party Sites and Services
dinCloud websites, applications, and services may contain links to third-party
websites and services. Our
services may also use or offer services from third parties. Information collected
by third parties, which may include such things as location data or contact
details, is governed by their privacy practices. We encourage you to learn about
the privacy practices of those third parties.
Our Companywide Commitment to Your Privacy
To make sure your personal information is secure, we communicate our privacy
and security guidelines to dinCloud employees and strictly enforce privacy safeguards
within the company.
Demographic Information through Google Analytics
We collect demographic information on our website using Google Analytics. You can opt out of this using ads settings. We may disclose user data (not specific to a particular individual), including gender, age, and usage data gathered from our demographics tracker to third party organizations for the purposes of research and comparison. We will use the information gathered by Google Analytics to further develop our website and to match user interests.
All ATSG customers take advantage of their dedicated state-of-the-art Vyatta virtual firewall that has all the standard security mechanisms as that of a physical firewall but works completely in virtualization. It enables next-generation virtual and cloud-based services by providing a flexible network solution that allows for the security policies of static datacenters and branch locations to be easily replicated within the virtual environment. Among the enterprise-class virtual security features offered by Vyatta Network OS are Stateful Firewall, IPSec VPN, SSL-based OpenVPN, intrusion prevention (IPS) from SourceFire and web-filtering.
The virtual firewall gets added and provisioned automatically on your very first order and it creates your network based on the CIDR you enter in the Network field on the checkout page. All other virtual machines get their IPs assigned from the virtual firewall through DHCP. You can manage various other firewall operations once it has been provisioned. You can buy Public IPs, create up to 6 private networks, enable port forwarding and NAT, and create IPSec VPN tunnels to create Hybrid clouds. All these operations are available under My Security tab in My Cloud section.
This firewall comes for FREE with the Hosted Virtual Desktops, however, there will be additional monthly charges if you only provision Servers.
The password you enter on the checkout page becomes the local admin password of the machine(s) and also the password for the remote console. The built-in remote console functionality in Ai2 Connect allows you to access your machine(s) from your web browser using this password. You will have to enter the same password for logging into the machine until you change it directly in the operating system of that particular machine. Please note that you can also change your machine's remote console password from My Cloud section.
Domain names are used in various networking contexts and application-specific naming and addressing purposes. In general, a domain name represents an Internet Protocol (IP) resource. You need to specify a domain name in order to create a valid network inside the virtual firewall. All new machines provisioned within your cloud will automatically get an IP address and this domain assigned to them using the DHCP enabled virtual firewall. Please note that you can change the domain name later inside the virtual machines.
You can use any valid domain such as 'yourcompany.com', 'yourcompany.net', 'yourcompany.local', 'your-company.local' etc.
Domain can contain only alphabetical characters (A-Z), numeric characters (0-9), the minus sign (-), and the period (.).
More rules are:
No distinction is made between upper and lowercase.
The first character must be alphabetical or numeric.
The last character must not be a minus sign or a period.
You can use any of the valid IP addresses reserved for Private networks in this field. The Internet Assigned Numbers Authority (IANA) has reserved the following three blocks of the IP address space for private networks:
IP Address Range
10.0.0.0 - 10.255.255.255
172.16.0.0 - 172.31.255.255
192.168.0.0 - 192.168.255.255
largest CIDR block (subnet mask)
Note that the first block is nothing but a single class A network number, while the second block is a set of 16 contiguous class B network numbers, and the third block is a set of 255 contiguous class C network numbers.
Examples of Valid Private Networks:
The dedicated virtual firewall, which gets created automatically on your first order, will create a network based on the network address provided in this field.
Deprovision option is available with all virtual machines that are in power ON state. Deprovisioning allows you to deactivate virtual machines when they are no longer needed. When you deprovision a virtual machine, Ai2 Connect stops the billing process for that and also moves it to "My Deprovisioned" section under "My Cloud". All deprovisioned hosted virtual desktops will stack up on the left side of the screen while hosted virtual servers will be on the right side of this section.
These machines stay there for 48 hours after they are deprovisioned and automatically get removed from your account afterwards. You can restore them during these 48 hours by clicking on Restore icon under Actions column. Restoring a virtual machine will move it back to My HVDs or My servers section depending upon the machine type. Your billing will also resume from that point onward until you deprovision it again.
The 'cloud location' is the geographical location of ATSG's physical datacenters. Currently, there are two physical datacenters that you can host your machines on . US-West is located in Los Angeles while US-Central datacenter is located in Chicago. When you select a datacenter from the dropdown, Ai2 Connect displays the virtual infrastructure you have maintained in that datacenter alone. This is with the exception of the 'Order History' and the 'Reports' sections, which provide you with the details of your entire virtual environment with ATSG.
While placing an order for any ATSG product, you need to select the datacenter that is closest to you for best performance.
When you assign a dinDaaS to an email address on My HVDs page, Ai2 Connect sends a link on that email address with the instructions on how to register the dinDaaS. Once the user is successfully registered the end user will get a confirmation email and then he/she can access the dinDaaS from anywhere using Google Chrome Browser and ATSG dinDaaS Chrome app.
You can assign multiple dinDaaS to one user as well on the same email address. That user will be able to see all machines in the dinDaaS app and can launch any dinDaaS he/she wishes to use. dinDaaS doesn't require any VDI setup and can be used soon after the registration process.
You also have the ability to un-assign the virtual machine(s) and assign it to some other user. For that, you need to click on Actions drop down in front of the dinDaaS on My HVDs page and click on Unassign. please note that un-assignment from may take few minutes to complete. You will be able to reassign machines only when they are completely unassigned.
By default, the minimum value of the DISK slider indicates the size of your C Drive/root drive. When you drag the slider to increase the storage space and place your order, Ai2 Connect adds a new volume inside your virtual machine that becomes unallocated disk space.
For instance, if the minimum DISK slider value for a Desktop was 40GB and you provision 100GB, only 40GB C Drive will show up in your Windows desktop. You will be able to extend the remaining 60Gb to C drive or add another drive (for example, D Drive) by using the Disk Management utility available inside the operating system. Linux and Windows operating systems come with their own built-in utilities. Once the unallocated space is assigned to a machine, it becomes available inside the operating system.
You are a Microsoft Services Provider License Agreement (SPLA) Reseller, ATSG requires you to submit a copy of your SPLA contract.
You are an End User and wish to bring your own license, ATSG requires you to submit a copy of your Software Assurance agreement and verification form to be submitted to Microsoft to allow the license mobility.